Every lead that leaks costs more than the last one. Stop the leak.

Orkestra ships a 44-journey behavioral-health library ready to activate on day one — with 8 journeys built specifically to rescue leads and patients before they drop off. HIPAA and 42 CFR Part 2 aware. Rides on top of the stack you already run.

01Where you lose them

Inquiries that never assess. Someone reaches out. Nothing happens for 72 hours. They call the next place.
Assessments that don't happen. Scheduled — then no-show. Rescheduling is manual. Most never come back.
Missed first visits. Outpatient assessment done. First session doesn't happen. Case closes silently.
IOP/PHP attendance risk. Group missed. Then two. Then out. No one caught the pattern.
Post-discharge silence. Length of stay ended. Continuing-care call not made. Relapse risk climbs.
Alumni you forgot to talk to. Referral engine lost. Advocacy gone quiet.

02The re-engagement library

Intake · DormantDormant Inquiry Re-Engagement

Automatically re-touches inquiries that stalled between initial contact and assessment. Escalates cadence, adjusts channel, offers a live navigator.

Assessment · DetoxDetox — Missed Assessment Rescue

Scheduled assessment didn't happen. Rescue sequence triggers same-day: confirmation, rescheduling link, insurance/VOB nudge, family CC.

OutpatientOutpatient — Missed Visit Re-Engagement

First-visit no-show or ongoing gap. Warm, non-shaming outreach with a barrier-check ("what got in the way?") + one-tap reschedule.

IOP / PHPIOP/PHP — Missed Group Rescue

Group missed. Fast, empathic follow-up from the care team; supports return to next session and flags attendance risk.

IOP / PHPIOP/PHP — Attendance Risk Alert

Pattern detection across sessions. Alerts the clinician + triggers targeted patient/family communication before drop-out.

Continuing careNo-Show Appointment Rescue

General-purpose rescue for any missed appointment across care paths — telehealth, in-person, MAT, medication management.

Continuing carePost-Discharge Check-In

Automated post-discharge touchpoints at day 1, 7, 30, 90. Barrier check, safety plan reminder, warm hand-off to continuing care.

AlumniAlumni Support & Community

Keeps alumni engaged as advocates and referral sources — milestone recognition, community invitations, gentle re-touch on anniversaries.

Plus 36 more — the full behavioral-health library

Behavioral Health Client Onboarding
Intake Request
Assessment Confirmation & Follow-Up
Patient Welcome Journey
Detox — Inquiry Created
Detox — Insurance/VOB Started
Detox — Admission Scheduled
Detox — What to Bring
Detox — Arrival Day Instructions
Detox — Discharge Planning
Detox — Step-Down Transition
Outpatient — Assessment Scheduled
Outpatient — Intake Paperwork
Outpatient — First Visit Reminder
Outpatient — Treatment Plan Nurture
IOP/PHP — Program Start
IOP/PHP — Milestone Encouragement
IOP/PHP — Step-Down Planning
Medication Management Reminder
Family & Support Person Navigation
Recovery Milestone / Anniversary
Safety Plan Resource Reminder
Recovery Resource Education
Telehealth Appointment Prep
Care Team Task Follow-Up
Referral Source Follow-Up
Post-Discharge Continuing Care
Patient Communication Preferences
Patient Experience Survey
Newsletter + Care Education

03How it fits your stack

No marketing cloud? No problem.

Orkestra runs on top of a CRM (Salesforce, HubSpot, Kipu, Sunwave, Alleva) plus your channel providers (Twilio for SMS, SendGrid / Postmark / Mailgun for email). No new platform to buy.

Regulated by design.

HIPAA and 42 CFR Part 2 aware from day one. Compliance AI reviews every generated message. No PHI stored by Orkestra — your patient data stays where it already lives.

Vertical-native BH journeys

Focused on re-engagement

PHI stored by Orkestra

10 min

Demo — the real product

Ready to stop leaking leads at intake, assessment, and every visit after? Let's walk through your care paths.

hello@orkestrainc.com · orkestrainc.com · MMXXVI